Frequently Asked Questions
Everything you need to know for a smooth and comfortable stay.
🕓 Check-in & check-out
Check-in is from 13:00 and check-out is by 10:00. We will send you all the access details shortly before your arrival.
🔑 How does check-in work?
Check-in is self-service. You will receive simple step-by-step instructions before arrival.
📍 Where is the apartment located?
The apartment is located in the Garbatella area, one of Rome's most vibrant and authentic neighborhoods, well connected to the city center.
🚇 Is public transport nearby?
Yes, metro line B and several bus lines are within walking distance.
🚆 How can I get there from Termini station?
Take Metro Line B (direction Laurentina) and get off at Garbatella or Basilica San Paolo, then walk about 10 minutes.
✈️ How can I get there from the airport?
From Fiumicino Airport, take the train to Ostiense station. From Ciampino Airport, take a shuttle to Termini and then Metro Line B. Taxi and private transfers are also available.
🚗 Is parking available?
We do not have a private parking space, but free street parking is available nearby. It may require a short search, and we'll be happy to give tips.
🧳 Can I leave my luggage?
Depending on availability, we may offer early check-in or luggage drop-off. Please contact us in advance.
📶 Is Wi-Fi available?
Yes, fast and free Wi-Fi is available throughout the apartment.
❄️ Is there air conditioning and heating?
Yes, the apartment is fully equipped with both air conditioning and heating.
🐾 Are pets allowed?
We love animals, but unfortunately we cannot host pets. Thank you for your understanding.
👶 Is a baby crib available?
Yes, a baby crib is available free of charge upon request. Please let us know in advance.
💬 Can we contact you during our stay?
Of course! We are always available and happy to help.